FAQs
FAQs
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Delivery available only in Gujranwala
1. What types of cakes do you offer?
1. What types of cakes do you offer?
We offer customized cakes, birthday cakes, wedding cakes, theme cakes, cupcakes, and dessert boxes.
2. How can I place an order?
You can place your order through WhatsApp or our website form. Just share your design, flavor, size, and delivery date.
3. How many days before should I place my order?
3. How many days before should I place my order?
For customized cakes, please place your order at least 2–3 days in advance. Urgent orders depend on availability.
4. Do you make customized theme cakes?
4. Do you make customized theme cakes?
Yes, we make cakes according to your theme, color, and design choice.
5. Do you offer delivery?
5. Do you offer delivery?
Yes, we offer delivery in only Gujranwala. Delivery charges may vary depending on your location.
6. What payment methods do you accept?
6. What payment methods do you accept?
We accept advance payment through EasyPaisa, JazzCash, or bank transfer.
7. What flavors are available?
7. What flavors are available?
We offer flavors like Chocolate, Vanilla, Red Velvet, Pineapple, Lotus, KitKat, and more.
8. Do you offer same-day delivery?
8. Do you offer same-day delivery?
Same-day delivery is available for limited designs only and depends on availability.
9. How is the price decided?
9. How is the price decided?
The price depends on the cake size, design, and level of customization.
10. What is your cancellation or refund policy?
10. What is your cancellation or refund policy?
Once the order is confirmed, cancellation is not allowed. In case of a serious or emergency situation, 50% of the payment will still be charged. Refunds are handled on a case-by-case basis.
Still have questions? Contact us anytime — we’re happy to help!
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